Shipping Information for Netou Organics
At Netou Organics, we are committed to ensuring your order is delivered promptly and safely. Below is our shipping policy:
1. Shipping Methods We offer several shipping options to meet your needs, including standard, expedited, and international shipping. Shipping times and costs are calculated at checkout based on your location and the selected method.
2. Processing Time Orders are processed within 1-2 business days. You will receive a confirmation email with tracking details once your order has been shipped.
3. Delivery Time Estimated delivery times vary depending on the shipping method:
- Standard shipping: 5-7 business days
- Expedited shipping: 2-3 business days
- International shipping: 7-14 business days (depending on destination)
4. Shipping Fees Shipping fees are calculated based on the weight and size of your order, as well as the delivery location. We offer free shipping on orders over [amount].
5. International Shipping We ship worldwide, but international customers are responsible for any customs fees, taxes, or duties imposed by their country.
6. Tracking Your Order Once your order is shipped, you will receive a tracking number via email so you can monitor your package’s progress.
7. Delayed or Lost Packages If your package is delayed or lost, please contact us at your contact contact@netouorganics.com, and we will work with the carrier to resolve the issue.